Contact Us

We are here to help

Questions about an order, a product, a return or anything else? Send us a message using the form below, or reach us directly. We answer every message within one business day.

Contact details

Email: solutions@nexoraavibe.store
Phone: +1 737 282 8230
Support hours: Monday to Friday, 9:00 AM to 6:00 PM (CST)
Address: Sohail Solutions LLC, 5900 Balcones Dr, Austin, TX 78731, United States

Before you write

These answers solve most questions straight away:

• Where is my order? Standard delivery takes 7 to 15 business days after dispatch, and orders are dispatched within 1 to 3 business days. Your tracking link is in your shipping confirmation email.
• How much is shipping? Standard shipping is free on every order. Express shipping is $15.00 and takes 5 to 8 business days.
• Can I return something? Yes, within 30 days of delivery. See our Return and Refund Policy.
• Do you ship outside the US? Not yet. We currently ship within the United States only.